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Traffic-Vulnerable User Service (Porty Care Service)

A moving cart with a driver is provided so that traffic-vulnerable people such as the disabled, the elderly, an expecting mother, or any customer with infant/child can be transported from the airport subway station to the check-in counter safety.

Eligibility

For the disabled, the elderly, an expecting mother, or a customer with infant/child

Available service

전동카트 서비스

E-cart service

The disabled, the elderly, an expecting mother, or a customer with infant/child can ride a moving cart with a driver so they can be transported from the airport subway station to the check-in counter safety.

휠체어서비스

Wheelchair rental

Service of providing rental wheelchair or help with moving in a wheelchair

Application

Reservation

Hotline for traffic-vulnerable people

+82-2-2660-2478

KAC Customer Satisfaction Center

1661-2626

'Let’s Move' application

FAQ

  • Q

    I did not make a reservation. Can I use this service?

    You can go to the information counter on Floor 1 of Domestic Terminal to make an on-site application.

  • Q

    Who can use this service?

    This service is intended for traffic-vulnerable people such as the disabled, the elderly, an expecting mother, or a customer with infant/child. Customers with a lot of luggage may also access this service.

  • Q

    I would like to use this service but cannot find anyone. What do I do?

    During shift change, or while the staff is away to provide wheelchair service, they may not be immediately available. Call +82-2-2660-2478 (Direct hotline), 1661-2626 (KAC Customer Satisfaction Center) to avail yourself of this service.

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