Traffic-Vulnerable User Service (Porty Care Service)

A moving cart with a driver is provided so that traffic-vulnerable people such as the disabled, the elderly, an expecting mother, or any customer with infant/child can be transported from the airport subway station to the check-in counter safety.

Eligibility

For the disabled, the elderly, an expecting mother, or a customer with infant/child

Available service

E-cart service

The disabled, the elderly, an expecting mother, or a customer with infant/child can ride a moving cart with a driver so they can be transported from the airport subway station to the check-in counter safety.

Wheelchair rental

Service of providing rental wheelchair or help with moving in a wheelchair

Application

Reservation

Hotline for traffic-vulnerable people

+82-2-2660-2478

KAC Customer Satisfaction Center

1661-2626

'Let’s Move' application

Google PlayApp Store

FAQ

• Q

  I did not make a reservation. Can I use this service?

  You can go to the information counter on Floor 1 of Domestic Terminal to make an on-site application.

• Q

  Who can use this service?

  This service is intended for traffic-vulnerable people such as the disabled, the elderly, an expecting mother, or a customer with infant/child. Customers with a lot of luggage may also access this service.

• Q

  I would like to use this service but cannot find anyone. What do I do?

  During shift change, or while the staff is away to provide wheelchair service, they may not be immediately available. Call +82-2-2660-2478 (Direct hotline), 1661-2626 (KAC Customer Satisfaction Center) to avail yourself of this service.