Traffic-Vulnerable User Service (Porty Care Service)

The service supports traffic-vulnerable customers so that they can move conveniently to the check-in counter.

Make a reservation (phone: +82-2-1661-2626), or make an on-site application (Information Desk).

Go through Gate 2on Floor 1 for faster access.

Rental wheelchair and stroller

Rentals can be made by inquiring at the Information Desk and presenting your ID card.Available only in General Waiting Room.(Not available after clearing the security stand)

 

Location : Center of General Waiting Room on Floor 1 of Domestic Terminal

Seats dedicated to traffic-vulnerable customers

Wait on the seats dedicated to traffic-vulnerable customers in the waiting room until you board the plane.

Sign language service

Inquire at the Information Desk for sign language service using a video camera.

Location : Center Information Desk of General Waiting Room on Floor 1 of Domestic Terminal

Security Clearance & Boarding

There is a priority search stand arranged for disabled customers.

Any assistive technologies such as crutches need to be x-ray scanned, too.

Users of a cardiac pacemaker need to present their cardiac pacemaker card or surgery certificate to the security officer before going through the door-type metal detector so that they need not be scanned and are manually scanned instead.

Passengers can access priority boarding by following the instructions of the crew at the front of the boarding gate.

Designated vehicle area for traffic-vulnerable people

Location : 2F GATE 1

Help point

Location : 2F GATE 1

E-wheelchair charging station

Location : 2F General Waiting Room

Airplane threshold access board

10 are available

Check-in counter for traffic-vulnerable people

Location : Counter C1, Floor 2 (boarding clearance floor)

Public Transport & Parking Lot

Bus lot

A bus ticket office is 10 m right of Gate 4.

Taxi lot

There is a taxi stand across the road from Gate 4.

Light Rail Transit

“Airport Station” of light rail transit is across Gate 1.

Parking lot

For the handicapped, persons of national merit who have received a wounded-class ruling, recognized contributor to the 5.18 Democratozation Movement with disability rating, and long-term defoliant exposure patients with disability rating, a 50% parking fee discount will apply after confirmation through the Common Administration DB of the Ministry of the Interior and Safety

Ex-post discount

If the discount was not applied due to failure to submit all the required documents, get a copy of the discount application form from the parking fee officer and submit all the required documents for each reason within 7 days of the date of exiting the parking lot. We will use the documents to compare the records with the vehicle exit records to refund the discounted amount.
The multi-child family discount will apply post hoc as of December 27, 2018.